Progmatics PTY LTD Trading as Elemental Projects (ABN 23 003 054 724) (referred to as “us”, “our”, “we”, “Company”, “ecademy.net.au”) is committed to protecting and respecting your privacy and personal information. Our Privacy Policy describes the types of information that we may collect from you or that you may provide to us when you visit the ecademy.net.au website (the “Website”), and our practices for collecting, using, maintaining, protecting and disclosing such information. This Privacy Policy applies to information we collect: through our Website; and/or through Services that we may provide to you.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
We collect several types of information about visitors and/or users of our Services and Website. We may collect this information either directly when you provide it to us or automatically as you navigate through our Services.
(a) Personally Identifiable Information. ‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name or email address. We will collect and process such data about you when you register for a Service/create an account or send us a message. When ordering services via our Website, you may also be asked to provide a credit card number and other payment-related information and payment related information may be retransmitted to a payment gateway such as PayPal or Stripe. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Where possible, data collected from you is stored within Australia. Processing of this data by our staff is conducted from within Australia. Such staff may be engaged in, among other things, the administration of corporate accounts, fulfilment of orders and the provision of support services. By submitting your personal data, you agree to this storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Personal information that you or other visitors submit to us is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the Website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Personal Information submitted via the Website may be submitted to third parties authorised by you to allow the App to function correctly.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
You may change your Personal Data associated with your account online by logging into your profile in accordance with instructions posted elsewhere on our Websites.
You may also access, request deletion, and correct your personal information by submitting a data request through to admin@ecademy.net.au.
As there is no automatic recurring payment process in ecademy.net.au, cancellation of your account is not required. You will no longer be able to access ecademy.net.au resources once your current yearly period elapses. All information stored about you will be kept on ecademy.net.au. Your personally identifiable information will be held on ecademy.net.au and cannot be removed. To have any personally identifiable information deleted, please contact: admin@ecademy.net.au.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will respond to your request to access within 30 days. If you have an academic record, this cannot be removed.
You can access some of the information that we collect about you. For example, by logging in to your profile, you can access information regarding Personally Identifiable Information and communication preferences.
If your e-mail address has changed you can update this by logging into my profile. Occasionally we may send out e-mails concerning website disruptions.
If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only elemental-projects.com.au (or agents working on behalf of us and under confidentiality agreements) will send you these direct mailings, and only if you did not later ‘opt-out’ of such offers.
We do not send unsolicited commercial e-mails (“spam”). We offer commercial e-mail recipients the opportunity to opt-out of further communications in every e-mail. Please note that we may not include the opt-out information in non-commercial Service e-mails (i.e., e-mails concerning your order, the Website Terms of Service, etc.).
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case.
Services may require the collection of information under the direction of its clients (e.g., an entity that subscribes to the Services for use by the entity’s personnel). In this respect, we act as a data processor and has no direct relationship with the individuals whose Personally Identifiable Information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the relevant elemental-projects.com.au client (the data controller).
We may retain Personally Identifiable Information we process on behalf of our clients for as long as needed to provide our services to our client. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology.
To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.
We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters, symbols and numbers, and that you ensure you use a secure web browser. We are not liable for activity that results from your own neglect to protect your password and user name. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your e-mail address, we may notify you by e-mail.
For European users, we endeavour to comply with the GDPR Directive, wherever possible. Pursuant to the GDPR, you have the additional right to be forgotten to our system. Please note that we are not responsible for any form of data loss or information loss wherein this right has been requested by you.
Our web servers may gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
We may provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
If you choose to disclose Personally Identifiable Information on communities, message boards, forums, and the like, which may be accessible via the Website, you should be aware that such information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. You acknowledge and accept that any submissions to chat rooms or other public areas accessed via the Websites are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, etc. Please be careful and responsible whenever you are online.
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.privacy.gov.au/.